Shipping & Delivery

For personalized items, please allow 7-10 business days from the date of purchase for your order to be shipped. If turnaround time is different than 7-10 days, it will be noted on the website banner. If your order requires special arrangements, please contact us at howdy@shoplemoine.com

As of now, we do not ship internationally. All orders are delivered via UPS Ground or USPS Priority or First Class Mail. The estimated transit time for UPS Ground is 4-6 business days, Priority Mail is between 2 to 3 business days, First Class is between 5 to 7 business days. If you would like a different shipping method please contact us via email or telephone.

Lemoine is not responsible for any theft of your package or failure to deliver by the carrier.

Return Policy

 

We hope that you absolutely love your Lemoine items, however, if you are not satisfied you may return your order within 30 days of delivery for an exchange or refund with proof of purchase. All items must be unwashed, unused, and returned in the same condition that you received them. Please note that Lemoine is not responsible to pay for return shipping fees. Refunds will be issued upon receipt of the merchandise given that it is still in new condition. The original cost of shipping is non-refundable. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please note that all personalized and customized items are FINAL SALE. However, mistakes do happen and if we have made one on your order please contact us immediately so that we can rectify it.

For returns please contact us at howdy@shoplemoine.com with your order number and a description of the item you are returning. 

BY PURCHASING ON OUR WEBSITE YOU AGREE TO THE ABOVE POLICIES.